Will Hunstein Require a Reset?

By Caren D. Enloe Last month, the entire ARM industry was caught by surprise when the Eleventh Circuit held that a debt collector’s transmittal of information to a third-party letter vendor violated Section 1692c(b) of the FDCPA.  Hunstein v. Preferred Collection and...

The Supreme Court Weighs in on the Telephone Consumer Protection Act

By: Caren D. Enloe On April 1, 2021, the United States Supreme Court unanimously held that in order to qualify as an automated telephone dialing system under the Telephone Consumer Protection Act (the “TCPA”), a device must have the capacity either to store a...

Adjusting Policies and Procedures for the Dead Consumer

Section 1692a(3) defines a consumer as any natural person obligated or allegedly obligated to pay a consumer debt.   The final debt collection rule interprets the definition of a consumer to include deceased natural consumers, as well. Looking towards a November 30th...